Smart Chat WP is currently in private testing with a select group of early adopters, but the feature set already points to a powerful release. The plugin sits inside WordPress, letting you craft a fully branded chatbot without bolt-on services. Configure it to appear as a friendly floating window or dedicate an entire page for immersive, long-form conversations.

• Deep customization: Tune tone, greetings, form inputs, and styling so the bot mirrors your customer journey—lead capture in floating mode, onboarding or training in full-page mode.
• Contextual memory: Conversations stay coherent. Visitors can ask layered questions, and the bot references prior messages to deliver consistent, relevant replies.
• Instructional knowledge base: Supply PDFs, markdown snippets, policy docs, or product manuals as instruction material so the bot answers with precision and compliance.
• Preview & iterate: Test flows directly in WordPress, tweak instruction sets, and adjust response strictness before pushing changes to your pilot testers.

As the closed beta continues, analyze transcripts with your testers to extend the knowledge base, refine tone, and surface missing scenarios. Plan for integrations (CRM, live-chat escalation, analytics) so you’re ready when the public launch hits.Looking ahead

• Retrieval-Augmented Generation (RAG) patterns for structured instruction ingestion
• UX strategies for multi-step conversational flows
• WordPress REST API hooks for chatbot telemetry and automation

plugin repo:
https://github.com/hmamoun/smart-chat-wp